Your shop makes money. Your workflow leaks it.
Quotes that go out late lose deals. Orders entered twice cost twice. Web stores nobody maintains stop selling. You already know it - you feel it every Friday. I'm the operator U.S. print, promo and apparel shops bring in to plug those leaks and keep sales, production, artwork and suppliers moving as one. Ten-plus years in your industry. Your tools. Your hours.
Six ways I put hours and margin back in your week.
Every service below exists because it fixes a leak I've watched drain real shops. If one of these sounds like your Tuesday, we should talk.
InkSoft Web Store Buildouts
Stores that sell while you sleep. Company stores, team stores and fundraisers - structured, priced, branded and launched so customers order without calling you first.
Quote-to-Order Management
The money path - quotes, sales orders, POs and invoices - run with discipline, so nothing stalls between “can you quote this?” and “paid in full.”
Design, Mockups & Digitizing
Decoration-ready art the first time. Senior-level design, product mockups and embroidery digitizing that kill rework and get approvals back faster.
Workflow Automation & SOPs
I map where your process breaks - then build the checklists, SOPs and automation logic that stop the same fire from starting twice.
Supplier Coordination
Your POs chased, your suppliers answered, your jobs on schedule - without you sending a single “any update on this?” email again.
Client Success & Retention
Onboarding, inquiries, follow-ups and repeat-order opportunities handled like they matter - because your best revenue is the client you already have.
The operational middle layer your shop is missing.
Most shops don't have a systems problem - they have a handoff problem. Sales promises, production waits, artwork stalls, suppliers go quiet, and the customer wonders what's happening. I live in that middle layer and make it flow.
- You get hours back. Quotes, orders, POs, invoices and store updates come off your desk.
- Your customers feel taken care of. Follow-ups actually happen - on time, every time.
- Your tools finally connect. InkSoft, Printavo, Distributor Central and your design pipeline, working as one flow.
Real shops. Real workflows. Real results.
A snapshot of the U.S. print, promo and apparel businesses I support today.
Dallas East Sports
Team-store and spirit-wear operations - InkSoft store buildouts, order flow and client service for a sports-apparel business.
DEX Custom Apparel
Quote-to-order discipline, artwork handoffs and production-ready workflows for a custom decorated-apparel shop.
InkSpyre
Founder and workflow architect of an operations platform concept for promo distributors, decorators and print shops.
Don't take my word for it.
The owners who hand me their operations say it better than I can.
“Marc has been a huge help to Dallas East Sports. He's extremely knowledgeable with both Printavo and InkSoft and helped us build online apparel stores for our customers that look polished, professional, and easy to navigate. His creativity, attention to detail, and understanding of the apparel industry made a big difference in how our stores look and function.”
“Marc is a huge part of our operations. From building and managing online stores to handling Printavo, InkSoft, website rebuilds, SOP creation, product sourcing, and AI automation research, he's been incredibly reliable across the board. He doesn't just complete tasks - he thinks through problems, improves systems, and helps the business run smoother.”
“Marc consistently delivered high-quality graphic design work and online stores on time and with precision. He is responsive, proactive, and easy to collaborate with across our team. His attention to detail and ability to translate different ideas into visually strong designs made a real impact on our projects.”
“Working with Marc has been a pleasure and a delight. His positive attitude and ingenuity have helped propel our business forward. From graphic design to process improvements and innovative ideas, he has been an incredible asset to our company. Marc is a bright spot in my days.”
Every week you wait, the leaks keep draining.
Tell me how your shop runs today. In one free workflow audit I'll show you exactly where you're losing time and money - and how I'd fix it. No pitch. No pressure. Just a straight answer about your operation.
Get My Free Workflow Audit